According to URAC, why is patient engagement crucial in healthcare?

Patient engagement is crucial in healthcare because it leads to better health outcomes and greater patient satisfaction. Engaging patients in their own care encourages them to take an active role in managing their health, which can include following treatment plans, making informed decisions, and communicating effectively with healthcare providers. This active participation has been shown to result in improved compliance with medical advice, leading to better management of chronic conditions and reduced rates of hospitalization.

Moreover, when patients feel engaged and informed, they are more likely to be satisfied with their care experience. High levels of patient satisfaction not only enhance the overall quality of care but also foster a stronger provider-patient relationship, which can improve trust and communication.

This focus on patient engagement aligns with several core principles of healthcare quality, demonstrating a commitment to patient-centered care that recognizes the patient's perspective as a vital component of the healthcare process. Consequently, organizations that prioritize patient engagement can expect to see positive impacts on both clinical outcomes and satisfaction metrics, reinforcing its importance in modern healthcare practices.