What must be done if a product shows visible signs of damage?

When a product shows visible signs of damage, the appropriate action is to quarantine the product and consult the Standard Operating Procedures (SOC). This procedure ensures that potentially compromised products do not pose a risk to patient safety or the integrity of the services provided. Quarantining the product prevents its further use, allowing for a thorough assessment of the damage and any potential implications for quality and safety. Consulting the SOC is critical as it provides guidance on the specific steps to take in terms of evaluating the damage, possible disposal methods, and how to document the incident appropriately. This approach aligns with best practices for risk management in healthcare settings, ensuring compliance with regulatory requirements and maintaining safety standards.