What role do refill reminder calls play in patient care?

Refill reminder calls play a significant role in patient care by promoting adherence to treatment. When patients receive reminders about their prescriptions, it helps ensure that they continue their medication regimens as prescribed. Adherence to treatment is essential for the effectiveness of medication, as consistent use can lead to better health outcomes and prevent worsening of conditions.

Reminders can act as a nudge for patients who may forget to refill their prescriptions or may have experienced barriers that prevent them from doing so. By encouraging patients to refill their medications on time, these calls support continuity of care and reinforce the importance of following the prescribed treatment plan, ultimately leading to improved management of their health conditions.

In contrast, options suggesting that refill reminders discourage patients from refilling prescriptions, only inform about new medications, or are used to terminate discontinued medications do not align with the primary purpose of these calls, which is to support and enhance patient compliance with their treatment regimens.