What type of training does URAC recommend for case management staff?

The recommendation for training that emphasizes assessment, planning, implementation, and monitoring of care aligns directly with URAC's standards for quality in case management. Comprehensive training in these areas ensures that staff are equipped with the necessary skills to effectively evaluate patient needs, develop care plans, and monitor outcomes. This holistic approach allows case managers to provide meaningful support throughout the patient's care journey, which is essential for effective case management.

This type of training is vital as it fosters a deeper understanding of patient-centered care, promoting better health outcomes and improving the overall quality of service provided to patients. By focusing on these critical components, case management staff can ensure that care is delivered efficiently and effectively, ultimately contributing to the organization's success in meeting URAC's accreditation standards.